Need help with your bill?
Start here by finding your Relias Healthcare billing provider by ZIP code, city, or hospital name.
Helps Us Route You To the Correct Billing Provider
Enter the ZIP code of the hospital where you received care.
FAQs
You can locate your nearest facility directly on our Patient Info page by selecting your state or sharing your zip code and reviewing the list of partner hospitals with addresses and contact details.
If you’re concerned about paying your bill, you may qualify for discounted care or income-based payment plans. Eligibility is based on household size and income levels. Apply through our Financial Assistance form to determine eligibility.
We value your positive feedback! On our Patient Info page, click the “Share your feedback” link to submit a note of gratitude or recognition.
For billing questions or financial support, call our Billing and Customer Support team at 888-731-7611. This number is available on our Contact Us section and the Patient Info page.
Relias Healthcare is a physician-owned practice management organization that focuses on delivering unscheduled care—including emergency medicine and hospitalist services—in community and regional hospitals. We strive to offer quality, reliable care “no matter what, no matter when.
This motto reflects our mission to deliver care when it’s most needed outside scheduled appointments through emergency and hospitalist provider teams who are available around the clock.
We emphasize communication, empathy, digital engagement, and real-time feedback to improve patient experience. Transparent billing, respectful care, and regular follow-up are all part of our strategy to foster trust and improve outcomes.
Need help paying your bill?
You may qualify for discounted care based on your income and household size. Relias Healthcare offers financial assistance and income-based payment plans.
FAQs
- Household size, income and resources below 200% of the Federal Poverty Level
- Submission of required information
For Medicare beneficiaries, in addition to thorough completion of the Financial Assistance Application, the preferred income documentation will be the most current year’s Federal Tax Return. Any patient/responsible party unable to provide his/her most recent Federal Tax Return may provide two pieces of supporting documentation from the following list to meet this income verification requirement:
- State Income Tax Return for the most current year
- Most Recent Employer Pay Stubs
- Written documentation from income sources
- Copy of all bank statements for the last three months
- Current credit report
hear from our patients
What They Say
“Dr. Hadley was so caring and understanding. You could tell that he was genuinely concerned about how I was feeling.”
“We hit the jackpot with Dr. Pond! He was in the room right away to assess and quickly got pain medicine ordered. He treated my son very quickly. He is an amazing doctor.”
“Dr. Koiki was excellent. I couldn’t believe how much time he spent talking with me and going over everything. He was informative, included me in my care, and went above and beyond. I truly appreciate this kind of care.”
“Dr. James Aron went over and above. His knowledge, professionalism, and eagerness to help probably helped lower my blood pressure just by taking the time to listen and care. He is truly a gem to the hospital.”
Want to thank someone who made a difference?
If a Relias caregiver went above and beyond during your visit, we’d love to hear about it. Your feedback helps us recognize and celebrate the people who make compassionate care possible.